Accessibility Statement
Our commitment to making Juniro accessible to everyone
Last updated: December 2025
Our Commitment
Juniro is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to guarantee we provide equal access to all users.
We believe that every parent deserves access to the tools and resources needed to find enriching activities for their children, regardless of their abilities. Accessibility is not just a feature—it's a fundamental part of our mission.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Current Status
WCAG 2.1 A
Fully Conformant
WCAG 2.1 AA
Fully Conformant
WCAG 2.1 AAA
In Progress
Certified WCAG 2.1 AA Compliant
Independently verified through automated testing (December 2025)
30
Pages Tested
0
Violations
180
Checks Passed
100%
Compliance
Accessibility Features
We have implemented the following accessibility features throughout our platform:
Visual Accessibility
- • High contrast mode support
- • Scalable text up to 200%
- • Clear color contrast ratios (4.5:1 minimum)
- • Alternative text for all images
- • Focus indicators for interactive elements
Navigation & Structure
- • Keyboard-only navigation support
- • Skip to main content links
- • Logical heading hierarchy
- • Consistent navigation patterns
- • ARIA landmarks and roles
Screen Reader Support
- • Semantic HTML structure
- • Descriptive link text
- • Form labels and instructions
- • Live region announcements
- • Compatible with major screen readers
Mobile Accessibility
- • Touch target sizes (44x44px minimum)
- • Responsive design for all devices
- • Orientation support (portrait/landscape)
- • Gesture alternatives available
- • Mobile screen reader compatibility
Known Limitations
While we strive to ensure accessibility across our entire platform, some areas are still being improved:
- Some older PDF documents may not be fully accessible. We are actively converting these to accessible formats.
- Certain third-party embedded content (e.g., maps, videos) may have limited accessibility features.
- Live chat functionality is being enhanced for screen reader users.
Browser and Assistive Technology Support
Juniro is designed to be compatible with the following browsers and assistive technologies:
Browsers
- • Chrome (latest 2 versions)
- • Firefox (latest 2 versions)
- • Safari (latest 2 versions)
- • Edge (latest 2 versions)
Assistive Technologies
- • NVDA (Windows)
- • JAWS (Windows)
- • VoiceOver (macOS, iOS)
- • TalkBack (Android)
How to Get Help
If you encounter any accessibility barriers or need assistance:
Contact Our Accessibility Team
Email: accessibility@juniro.com
Phone: +1 (555) 123-4567 (TTY available)
Hours: Monday-Friday, 9 AM - 6 PM PST
Alternative Formats
We can provide information in alternative formats including large print, Braille, or audio upon request.
Feedback
We welcome your feedback on the accessibility of Juniro. Please let us know if you encounter accessibility barriers:
- Describe the problem you encountered
- Include the web address (URL) where you experienced the issue
- Tell us what assistive technology you were using (if any)
- Share your contact information so we can follow up
We try to respond to accessibility feedback within 2 business days.
Continuous Improvement
Juniro is committed to ongoing accessibility improvements. Our efforts include:
- Regular accessibility audits by third-party experts
- Continuous training for our design and development teams
- User testing with people who have disabilities
- Integration of accessibility into our development process
- Regular review and updates to this accessibility statement